Salesforce Architect · AI Builder · Visual Storyteller
View My Work →Nielsen's Salesforce org had become a graveyard of legacy customizations. I led the platform modernization that replaced 200+ outdated automation rules, migrated 15 years of client data, and delivered a unified architecture serving global sales operations across 55 countries.
Read all 8 case studies →An LLM-powered extraction pipeline that processes chaotic enterprise documents — scanned invoices, regulatory filings, nested tables — with 96.4% accuracy. Deployed in a Salesforce-integrated workflow.
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Minarets framed through cafe glass. From Istanbul to Sydney, Niagara to Dubai — visual stories from the road.
View gallery →Unified member lifecycle, property management, and concierge services into a single Salesforce platform for one of the most exclusive private residential communities in the world. Improved member satisfaction and reduced onboarding time by 60%.
Read case study →Replaced 47 spreadsheets with a centralized Salesforce platform. Reduced compliance reporting from weeks to on demand. Built an Experience Cloud portal that cut submission errors by 70%.
Read case study →Deployed Salesforce Agentforce for the Town of Cary, NC. AI agents now handle 40% of citizen service requests autonomously, reducing average resolution time by 58%.
Read case study →Unified Sales Cloud, Experience Cloud, and Marketing Cloud for a prestigious 100+ year old private athletic club. Drove 3x improvement in member engagement through personalized journeys.
Read case study →"The best systems are invisible.— A.A.
The best stories are unforgettable."
Multi-agent system using Claude and tool-use to plan, execute, and self-correct complex business processes. Agents negotiate task allocation, escalate edge cases, and produce audit trails for every decision made.
Explore →RAG-powered code review tool that ingests an entire repository, maps dependency graphs, and provides architecture-aware suggestions. Uses hybrid search with BM25 + dense embeddings for precise retrieval.
Explore →Fine-tuned Mistral 7B on 15K legal and compliance documents to generate executive summaries that preserve critical clauses. Outperforms zero-shot GPT-4 on domain-specific ROUGE-L by 18%.
Explore →Custom evaluation framework for comparing LLM outputs across accuracy, latency, cost, and hallucination rate. Runs head-to-head benchmarks with human-in-the-loop scoring and automated regression detection.
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The raw force of Niagara Falls — millions of gallons cascading over the edge every second, the mist rising like a veil between two nations.
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Terracotta lattice catching the afternoon sun. Modern architecture building its own language between continents.
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272 rainbow steps ascending into a limestone cathedral. Sacred geometry carved by nature, painted by devotion, in the heart of Malaysia.
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Heritage and engineering sharing the same sky. The Harbour Bridge from street level where the 19th century meets the 21st.
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Nielsen
Yellowstone Club
Pharmedium
BGV
Huizenga Group
Private Athletic Club
Town of Cary, NCNielsenYellowstone ClubPharmediumBGVHuizenga GroupPrivate Athletic ClubTown of Cary, NCAzlan brought a wealth of knowledge and experience to our project at Yellowstone Club. His strategic insights significantly shaped our implementation, helping us confidently navigate complexities. Without his contributions, we could not have completed our massive project!
Azlan was absolutely fantastic to work with. Any Salesforce development issue our team had he was able to resolve and come up with a solution quickly and efficiently. He always went above and beyond in terms of meeting our business expectations and needs no matter WHAT time of day!
